"BSI Brings Balance® to the Force...the Banquet Industry Workforce!"

Product Description: Balance® – "Balance® is the Banquet Industry's best friend!" The Balance® software system enables each property to schedule any number of wait staff for any event, on any day, at any time, and to accurately manage the wages and service charges for each of those events. Balance® calculates payroll based upon business rules that are unique to each property and virtually eliminates fraud and human error. Service charge distribution rules and formulas are customized for each property, as well as labor union fees and room rental (if applicable). Balance® creates reports that detail the service charge distributions that eliminate friction between management, employees, and labor union representatives. Workforce productivity is optimized through the integration of rules that identify wait staff availability and eligibility for the day's scheduled events. Schedulers are able to easily assign wait staff based on property specific scheduling rules. Through an intuitive interface, Balance® automatically applies the property's scheduling rules to quickly develop schedules for each day's events. This consistent application of scheduling rules prevents errors that could be construed as favoritism by other wait staff and eliminates complaints by customers due to inadequate staffing. The scheduler will have complete confidence that list assignments are correct and fully comply with each property's policies. Additionally, all rotation reports can be printed and posted for all wait staff to view. This instills an unprecedented sense of impartiality across the workforce and results in employees who are more content and focused on job performance. Full auditing of each transaction is permanently stored to determine "who did what and from which computer" so that errors can be identified and reversed when necessary. This degree of insight, understanding, and data availability is absolutely crucial when responding to queries from third parties, such as labor unions. All parties can have complete confidence that management and employees are acting as a team to provide the best possible service to their customers. For more information on Balance®, or to inquire about the creation of a unique software solution designed to enhance the productivity of your business, please contact us!